California Arrearage Payment Program

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The newly established California Arrearage Payment Program (CAPP) will offer financial assistance for California energy utility customers to help reduce past due energy bill balances accrued during the COVID-19 pandemic. Established by Governor Newsom and the California Legislature in the 2021-22 State Budget and administered by the Department of Community Services and Development (CSD), the CAPP program dedicates $1 billion in federal American Rescue Plan Act funding to address Californian's energy debts.

Utility customers do not need to apply to receive assistance under the CAPP program. If a customer account is eligible, a credit will be automatically applied to the customer bill. Energy utilities will apply for CAPP assistance on behalf of customers who incurred a past due balance of 60 days or more on their energy bill during the COVID-19 pandemic relief period covering March 4, 2020​​ through June 15, 2021. 

As specified under California Government Code Section 16429.5 (Assembly Bill 135, Chapter 85, Statutes of 2021), energy utilities will prioritize CAPP assistance to eligible customer accounts in accordance with the following:

  1. Active residential customers with past due balances who are at risk of disconnection due to nonpayment.
  2. Active residential customers with past due balances.
  3. Inactive residential customers with past due balances.
  4. Commercial customers with past due balances.

CSD has begun the process of implementing the CAPP program through the release of CAPP Program Notice 2021-1​. Additional information about the program will be shared on this webpage​ as it becomes available. 

​EVENTS​

​​​​​​​CSD held a remote information session with energy utility representatives on July 21, 2021, to share CAPP requirements and touchpoints necessary to ensure timely and effective program administration. 

For assistance or questions regarding this meeting, please email ​CAPP@csd.ca​.gov​​.​​

Sign up for CAPP email updates​​




 

 

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