What is the California Arrearage Payment Program Bill Credit?
The California Arrearage Payment Program, or CAPP, is a state program to help pay customers’ eligible past due energy utility bills that increased during the COVID-19 pandemic.
CAPP reduces qualified customers’ unpaid energy bills by directly applying a bill credit to their energy bill.
Customers do not need to apply for CAPP and assistance will be disbursed by state utility companies electing to participate in CAPP.
CAPP bill credits are courtesy of the State of California and are targeted to help utility customers that fell behind on their energy bills because of the economic impacts of the COVID-19 pandemic.
Customers may qualify for a CAPP credit if they had an unpaid energy utility bill over 60 days past due incurred between March 4, 2020 and June 15, 2021.