The California Arrearage Payment Program (CAPP) is a statewide program that will reduce or eliminate past due energy bills for qualified energy utility customers economically impacted by the COVID-19 pandemic. CAPP Benefits are applied to customer accounts as bill credits after the submission and approval of energy utility CAPP Applications for funding. Customers do not need to apply for CAPP to receive a benefit.
The CAPP Data Dashboard displays data captured from energy utilities during three primary phases of CAPP implementation:
1) Utility Survey; 2) CAPP Application; 3) Closeout.
Energy utilities will prioritize CAPP assistance to eligible customer accounts according to the following order as specified under California Government Code Section 16429.5 (Assembly Bill 135, Chapter 85, Statutes of 2021):
1) Active residential customers with past due balances who are at risk of disconnection due to nonpayment. 2) Active residential customers with past due balances.
3) Inactive residential customers with past due balances.
4) Commercial customers with past due balances.
Note: Closeout data will be displayed following the delivery of benefits when CAPP reaches the Closeout phase of program implementation.
Details on each phase of CAPP implementation, Program Notices, and Frequently Asked Questions can be found by visiting the CAPP Program Page.
Data is updated weekly. Current as of January 21, 2022.