California Arrearage Payment Program Data Dashboard

​The California Arrearage Payment Program (CAPP) is a statewide program that will reduce or eliminate past due energy bills for qualified energy utility customers economically impacted by the COVID-19 pandemic. CAPP Benefits are applied to customer accounts as bill credits after the submission and approval of energy utility CAPP Applications for funding. Customers do not need to apply for CAPP ​to receive a benefit. ​

The CAPP Data Dashboard displays data captured from energy utilities during ​three primary phases of CAPP implementation: 

​​​          1) Utility Survey; 2) CAPP Application; 3) Closeout.​​​​

Energy utilities will prioritize CAPP assistance to eligible customer accounts according to​ the following order as specified under Calif​ornia Government Code Section 16429.5​​ (Assembly Bill 135, Chapter 85, Statutes of 2021)​:

          1) Active residential customers with past due balances who are at risk of disconnection due to nonpayment. 
          2) Active residential customers with past due ​balances​.
          3) Inactive residential customers with past due balances.​
          4) Commercial customers with past due balances.​

Note: Closeout data will be displayed following the delivery of benefits when CAPP reaches the Closeout phase of program implementation​.​​

​​Details on each phase of CAPP implementation, Program Notices, and Frequently Asked Questions can be found by visiting the CAPP Program Page.​

​​Data is updated weekly. Current as of January 21​, 2022.​​

CSD Supporting Page