California Arrearage Payment Program Data Dashboard

​The California Arrearage Payment Program (CAPP) was a statewide program to reduce or eliminate past due energy bills for qualified energy utility customers economically impacted by the COVID-19 pandemic. CAPP Benefits were applied to customer accounts as bill credits after the submission and approval of energy utility CAPP applications for funding. Customers did not need to apply for CAPP ​to receive a benefit. ​

The 2021 CAPP Data Dashboard displays data captured from energy utilities during ​first two phases of the 2021 CAPP implementation: 

​​​          1) Utility Survey  2) Application  

Energy utilities prioritized 2021 CAPP assistance to eligible customer accounts according to​ the following order as specified under Calif​ornia Government Code Section 16429.5​​ (Assembly Bill 135, Chapter 85, Statutes of 2021)​:

          1) Active residential customers with past due balances who are at risk of disconnection due to nonpayment. 
          2) Active residential customers with past due ​balances​.
          3) Inactive residential customers with past due balances.​
          4) Commercial customers with past due balances.​

​​Details on each phase of 2021 CAPP implementation, Program Notices, and Frequently Asked Questions can be found by visiting the CAPP P​rogram Page​.

View the CAPP Utility Allocation Summary​ for a summary of arrearages, allocations, and the number of customers who received a benefit by participating energy utility. 

​​Data updated as of January 31​​, 2022.​​

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