Low Income Household Water Assistance Program

Illustrations of sink, washing machine, hose, bathtub, and toilet
The new federal Low Income Household Water Assistance Program (LIHWAP) will provide financial assistance to low-income Californians to help manage their residential water utility costs. Established by Congress in December 2020, this federally funded program will help low-income households pay down their outstanding water bills. California has been allocated $116 million in one-time funding to provide LIHWAP assistance. 

The Department of Community Services and Development (CSD) has been designated the administering agency for LIHWAP in California. CSD, in consultation with stakeholders, is in the process of defining the scope of the LIHWAP program and service delivery through the development of a LIHWAP State Plan. The U.S. Department of Health and Human Services, Office of Community Services, has provided guidance that LIHWAP should be modeled on existing processes, procedures, policies, and systems in place to provide assistance, such as the CSD administered Low Income Home Energy Assistance Program

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​Water System Direct P​ayment En​​​​rollment​

Enrollment for water and wastewater systems is now open for LIHWAP​. Water or wastewater systems must enro​​ll in LIHWAP direct payment agreements for their low-income customers to be able to participate. If you are a water or wastewater system, please take 2-3 minutes to submit an interest form. 
​Once you complete the interest form, CSD’s direct payment coordinator, HORN​E, will be in touch to complete the enrollment process.

Water or wastewater systems seeking additional information on LIHWAP can review our Water and Wastewater System E​nrollment Webinar.​​


CSD held a remote public meeting on July 29, 2021, to receive input on the California Low Income Household Water Assistance P​rogram (LIHWAP) State Plan. 

For assistance or questions regarding this meeting, please email ​LIHWAP@csd.ca.gov​.​​

Sign up for LIHWAP email ​updates​​​​



Paying My Energy Billshttps://www.csd.ca.gov/Pages/Assistance-PayingMyEnergyBills.aspxPaying My Energy Bills/PublishingImages/Pages/Home/Newest%20Thermostat%20v1.png
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