Low Income Household Water Assistance Program

Illustrations of sink, washing machine, hose, bathtub, and toilet

The new federal Low Income Household Water Assistance Program (LIHWAP) provides financial assistance to low-income Californians to help manage their residential water utility costs. Established by Congress in December 2020, this federally f​unded program helps low-income households pay down their outstanding residential water or wastewater bills. California has been allocated $116 million in one​-time funding to provide LIHWAP assistance. ​

The Department of Community Services and Development (CSD) is the designated administering agency for LIHWAP in Ca​​lifornia. Through LIHWAP, CSD works with a network of community-based local service providers to help low-income households pay down their outstanding residential ​water and wastewater utility bills.​

For more information about how LIHWAP can help your household pay down your past due water or wastewater bills and how to apply visit LIHWAP Find Assistance​.​

Water System Direct P​ayment En​​​​rollment​​

Enrollment for water and wastewater systems is now open for LIHWAP​. Water or wastewater systems must enro​​ll in LIHWAP direct payment agreements for their low-income customers to be able to participate. If you are a water or wastewater system, please take 2-3 minutes to submit an interest form. 

​Once you complete the interest form, CSD’s direct payment coordinator, HORN​E, will be in touch to complete the enrollment process.

LIHWAP Direct Payment Interest Form​​​

Water or wastewater systems seeking additional information on LIHWAP can review the Water and Wastewater System E​nrollment Webinar.​​


CSD held a remote public meeting on July 29, 2021, to receive input on the California Low Income Household Water Assistance P​rogram (LIHWAP) State Plan. 

For assistance or questions regarding this meeting, please email ​LIHWAP@csd.ca.gov​.​​

Sign up for LIHWAP email ​updates​​​​



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