Paying My Water Bills Paying My Water Bills

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Get to Know LIHWAP​​​


​LIHWAP stands for the Low Income Household Water Assistance Program.

LIHWAP is a federally funded program that offers a one-time payment to help you pay your past due water or wastewater bills.

LIHWAP helps pay overdue bills which accrued during any timeframe. There is no date restriction for when the overdue amount occurred.  ​

LIHWAP residential water and wastewater benefits began ​rolling out in June 2022. ​

To learn more about the LIHWAP program, visit the LIHWAP program overview.​

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​Am I Eligible?

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Eligibility for LIHWAP services can vary depending on income, water system participation, place of residence, and other factors.
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Your household may qualify if:

  • ​Your total household gross income is at or below 60% of the State Median Income (see table) or a household member is a current recipient of CalFresh or CalWORKs;
  • You have a past due amount on your water or wastewater bill;
  • ​You receive service from a community water system or wastewater treatment provider (private wells and septic excluded); and 
  • Your water or wastewater system has enrolled in the program. ​​​
  • Renters: If your water and/or wastewater bill is included in your rental payment you may still qualify for LIHWAP if you are past due on rent. The application will require an additional step: you must complete an agreement with your landlord to apply the benefit amount. 

To learn more about the application process, contact your local LIHWAP agency​​ for more information.​

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2023​ LIHWAP Incom​e Eligibility

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​​​​​Per​​sons In ​H​o​us​​ehol​​​​d​​

​​M​onthly​ In​co​me
​1
$2,700.17
​2​
​​​$3,531.00
​3
$4,361.83​
​4​​
$5,192.75
​5$6,023.59
​6
$6,854.43
7
$7,010.21
8$7,166.00
9
$7,321.78
10$7,477.56​
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​​LIHWAP Introduction

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​​The following video pr​oduced by the U.S. Department of Health and Human Services provides information for low-income households about payment assistance that is available for water and wastewater bills through LIHWAP.

 


​To find assistance paying your water or wastewater utility bill, contact the local LIHWAP service provider in your area to get more information and apply. 

If you would prefer to speak to a live operator to assist you in obtaining more information on where to apply, please call our toll-free helpline at 
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​Water System Enrollment Status

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In order for your household to receive a LIHWAP benefit, federal law requires your water or sewer ​utility system to be signed up with the program. A list of water systems currently enrolled can be found here: LIHWAP Water Utility Enrollment Status.

If your water or wastewater utility has not enrolled in LIHWAP, ask them to sign-up!

All it takes for your water system to get started is a few minutes to fill out the LIHWAP Direct Pay Interest Form​. Water systems can also learn more about LIHWAP and how to complete the direct pay enrollment process by visiting the LIHWAP Program Page​.

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​Enrolled Water & Wastewater Providers

Under federal rules, local water and wastewater utilties must enroll in LIHWAP for their customers to be eligible for LIHWAP financial assistance. A list of water and wastewater utilities currently enrolled in LIHWAP can be found here: 

Enrolled Water & Wastewater Providers​

Note: If your water system has not yet enrolled in LIHWAP, it's not too late. Water and wastewater utilties can complete the LIHWAP Direct Pay Interest Form to enroll and ensure that LIHWAP financial assistance is available for their eligible customers.​​


​Behind on Your Energy Bills?

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LIHEAP (Low Income Home Energy Assistance Program) may be able to help you pay your energy bills.  ​

​For more information, visit www.csd.ca.gov/energybill​.

 

 

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