If you need help paying your gas or electric bill, the Low Income Home Energy Assistance Program (LIHEAP) may be able to help you with a one-time payment. Program eligibility is based on federal income guidelines and assistance may be available to eligible low-income families and individuals that qualify. To apply for this program and inquire about the type of assistance is available, please contact the local service provider that adminsters LIHEAP services in your local area.
View LIHEAP Income Eligibility Guidelines
Search below with Find Services in Your Area to locate your local provider, then contact them to learn more and apply for assistance. If you would prefer to speak to a live operator to assist you in obtaining more information on where to apply, please call our toll-free help line at (866) 675-6623.
Californians should be aware of fraudulent activity by individuals seeking to take advantage of people's heightened economic anxiety as the Coronavirus continues to spread. Individuals posing as representatives from utility companies are contacting people by telephone, email, social media, and text message to defraud people out of their money and personal information by convincing them their utilities will be shut off if they don’t pay.
If you get a call from someone claiming to be your utility company, firmly tell them you will contact the utility company directly, and do not give banking information over the phone unless you place the call to a number you know is legitimate. Utility companies don’t demand banking information by email or phone. And they won’t force you to pay by phone as your only option.
If you are made aware of or receive any communication, please report it to the Federal Trade Commission (FTC). Your reports help the FTC and our law enforcement partners stop scammers.
For more information, please visit: FTC's Consumer Information Site